Privacy Policy
Elasticity Capital is a technology-enabled provider of algorithmic trading solutions in the foreign exchange and commodities markets. We help clients achieve superior returns through AI-powered execution systems and proprietary trading strategies. Our platform delivers performance-based services while upholding strict standards for client privacy and data security.
Collection and Use of Personal Information
We may collect personal information that identifies you or could be used to identify you, including but not limited to: your name, email address, contact details, country of residence, financial account information, and any other data necessary to onboard you as a client or provide our services.
This information is collected when you visit our website, submit an application, sign up for services, or interact with our systems.
Protecting Personal Information
Access to personal data is restricted to authorized personnel who require it for operational purposes. We implement safeguards, including encryption, access controls, and regular training, to ensure your data remains protected from loss, misuse, or unauthorized access.
How We Use Personal Information
Your personal information is used to:
- Deliver the services you've requested
- Administer your account and trading profile
- Comply with legal, regulatory, and contractual obligations
- Communicate important updates about your account
We may share your data with trusted service providers who help us operate our systems, execute billing, or manage compliance—strictly under confidentiality agreements. We do not sell or license your personal data to third parties for independent use.
Domain Name and IP Address
We automatically collect IP addresses and domain names to analyze traffic trends, administer our website, and enhance your experience. This data is anonymized where possible and is never used to personally identify you unless required for fraud prevention or compliance purposes.
Log Files
We may maintain server logs to track actions on our website for operational and security purposes. Access to these logs is restricted and monitored. Data may be reviewed in the case of system abuse, a breach of our Terms of Service, or legal requirements.
Email Address
We collect email addresses voluntarily provided by visitors or clients. These may be used to:
- Respond to your inquiries
- Deliver onboarding instructions
- Provide performance summaries or service updates
- Share educational or promotional content, where appropriate
You can unsubscribe from marketing emails at any time by contacting us at unsubscribe@elasticity.capital. Transactional and service-related emails are required for account communication and cannot be unsubscribed from.
Use of Mailing Address or Other Contact Information
If you provide a mailing address, we may use it to send physical correspondence related to your account. You may opt out of physical communications by contacting us at support@elasticity.capital.
Personal Information is Not Released to Outside Parties
Your personal information is never shared with outside parties, except as required to deliver services (e.g., payment processors or KYC verification partners) or comply with legal obligations. In such cases, we ensure all third parties operate under strict confidentiality and data protection agreements.
Cookies
Elasticity Capital uses cookies to:
- Maintain session state and login credentials
- Optimize navigation and personalize content
- Analyze website usage for performance improvements
You can manage cookie preferences in your browser settings. Some features of our site may not function correctly if cookies are disabled.
Analytics and Ad Networks
We use third-party tools such as Google Analytics to monitor aggregate user behavior on our site. These tools may use cookies or similar technologies. To opt out, you may install the Google Analytics opt-out browser add-on.
We may use ad networks to deliver relevant promotions. You can opt out of interest-based advertising by visiting the DAA Opt-Out Page.
Data Security
We use a combination of physical, technical, and administrative safeguards to protect the personal information we collect. While no system can guarantee absolute security, we continually update our practices to guard against unauthorized access, disclosure, or misuse of your data.
You are encouraged to:
- Use strong passwords
- Keep your login credentials confidential
- Ensure you access our site through secure, trusted networks
Data Residency and Forwarding
Elasticity Capital operates systems primarily located in the United States. Your data may be processed and stored in U.S.-based systems under our control. We do not transmit or forward your data to jurisdictions outside of the United States unless required by law or explicitly authorized by you.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If we discover that we have received personal data from a child, we will delete it promptly.
Third Party Sites
Our website may contain links to third-party websites or platforms. These sites operate independently from Elasticity Capital and are governed by their own privacy policies. We encourage you to review those policies before interacting with third-party platforms.
Future Changes
By using our website and services, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time. Any changes will be posted on this page, and your continued use of our services will indicate your acceptance of the updated terms.
Comments and Questions
We welcome feedback on this Privacy Policy. If you have any questions or concerns, please email us at support@elasticity.capital.